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At DataMill, we work hard to provide you with intuitive technical products. Additionally, we try to provide superior online and printed documentation to enable you to work independently. If you have a technical question that cannot be answered with the provided tools, please contact our Technical Support department.

Note: You must be a registered user to access DataMill support services. DataMill support services are subject to DataMill prices, terms, and conditions in place at the time the service is used.


Help Us Help You


When contacting Technical Support via phone, email, fax or Skype, please provide the following information for the fastest possible service:
  1. 1. Your Project name
  2. 2. Your name, company name, and phone number
  3. 3. Browser and version number
  4. 4. Complete description of the issue, including steps to reproduce it
  5. 5. Exact wording of any messages displayed when you encountered the problem
  6. 6. Steps taken to resolve the problem
  7. 7. All previous email threads with DataMill about the issue, if any
E-Mail

For non-urgent technical assistance, email our Technical Support Department directly at support@repairdata.com. You will receive a response via email to your issue.

Fax

Ask questions and receive detailed answers from Tecnical Support by sending a fax to 800-374-4000. You will receive a response via fax, so please include a valid fax number.

Phone

For immediate support call 800-374-4000 24 hours a day, every day of the year.



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We are now available on Skype, for deployed personnel without access to a landline telephone. Click the button (below) to contact us free-of-charge! If we are off-line, please leave a message and we will contact you soon.


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Sales and General Inquiries

Contact the DataMill Client Services Department with sales or general inquiries by phone at 800-374-4000 or send us an email.